Trusted by municipalities across North America and Europe

Your town's official channel. Not another social media page.

Publish updates, service notices, and emergency alerts directly to residents. Receive reports about potholes, street lights, and service issues privately. No public comments. No complaint threads. Just clear, two-way communication between your town and the people who live there.

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The Problem

Sound familiar?

We hear the same three things from every municipal team we talk to.

"Facebook is a nightmare"

Every post becomes a public complaint thread. Council sees it. Staff spend hours responding to comments that have nothing to do with the original update. You dread posting anything.

"We do not have time for this"

You are already stretched thin. The website needs updating, the Facebook page needs a post, the phone keeps ringing with the same questions. You need fewer channels, not another one.

"Residents miss our updates"

Important notices get buried in algorithm-driven feeds. Road closures, service changes, emergency alerts: the people who need to see them often do not. And then they call to ask.

High Alert
Water main break on Elm Street. Boil water advisory in effect until further notice.
Town of Riverside · 12 minutes ago
Service Notice
Recycling collection moved to Thursday this week due to the holiday Monday.
Town of Riverside · 2 hours ago
Resident Report Received
Street light out at corner of Main and Oak. Photo attached. Auto-routed to Public Works.
Submitted by resident · 3 hours ago
The Solution

Two-way communication. Zero public drama.

  • Town to residents. Publish service notices, events, road closures, and community updates. Use High Alert for emergencies that need to reach everyone immediately. Organised under tabs so residents find what they need.
  • Residents to town. Residents report issues like street lights out, potholes, and garbage problems directly through the app. Privately. No public complaint threads. Just a report that goes straight to the right people.
  • Built-in workflow. Incoming reports automatically trigger the right action: emails or texts to the relevant department, items queued for town meetings, and a clear record of what was reported and what was done about it.
  • Less work, not more. You are already handling these reports by phone and email. The app replaces those channels with something faster, trackable, and automatic. Most updates take under 60 seconds to publish.
  • Your brand, your app. Residents download your town's app, not ours. It carries your name, your logo, and your identity.
The Difference

This is not social media.

Social media was built for engagement. Your job is communication. Those are not the same thing.

Social Media

  • Public comments on every post
  • Complaints visible to the whole town
  • Algorithm decides who sees your updates
  • Reports lost in comment threads and DMs
  • No workflow, no tracking, no accountability
  • Your content mixed with ads and noise

TOWNApp / MuniciApp

  • No public comments or threads
  • Resident reports go privately to staff
  • Every update reaches every subscriber
  • Reports auto-routed to the right department
  • Built-in workflow for meetings, emails, and texts
  • Your dedicated, branded channel
Our Products

Two apps. One mission.

Whether your municipality is in North America or Europe, we have the right platform for your community.

North America
TOWNApp

TOWNApp

Built for Canadian and American municipalities. Post in English and reach every community in their language.

  • Branded municipal app with your town's identity
  • Push notifications and High Alert for emergencies
  • Automatic translation from English into French, Spanish, German, and Chinese
  • Organised content tabs: events, services, alerts, and more
  • Resident reporting: street lights, potholes, garbage, and custom categories
  • Automated workflow: reports trigger emails, texts, and meeting agendas
  • Single dashboard for all communications
  • iOS and Android
Europe
MuniciApp

MuniciApp

Designed for European municipalities. Post in Italian and reach every resident in their language. GDPR compliant by design.

  • Branded municipal app with your town's identity
  • Push notifications and High Alert for emergencies
  • Automatic translation from Italian into English, French, German, and Spanish
  • Organised content tabs: events, services, alerts, and more
  • Resident reporting: street lights, potholes, garbage, and custom categories
  • Automated workflow: reports trigger emails, texts, and meeting agendas
  • GDPR compliant data handling
  • iOS and Android
How It Works

Up and running in days, not months.

We do the heavy lifting. Your team just starts posting.

01

We build your app

We create a branded app for your municipality with your name, logo, colours, and identity. It is your app, not ours.

02

You start posting

Log into the dashboard and publish your first update. It takes less than 60 seconds. No training required. If you can write an email, you can use the dashboard.

03

Residents receive

Every subscriber gets a push notification. No algorithm, no feed ranking, no hoping people see it. Direct delivery to their phone.

Ready to take back your town's communication?

Book a 20 minute demo and we will show you exactly how it works. No pressure, no commitment, just a conversation about what would make your life easier.

Book a Demo

Get in touch

Tell us about your municipality and we will be in touch within 24 hours.